Thank you for choosing Dr. Daniel N. Ead!

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The information below is designed to give our patients a clear understanding of what policies and methods we use in our office. Should you have any questions regarding these, please do not hesitate to contact the office manager to address any questions or concerns. It is our goal to provide you with the very best medical treatment possible and accommodate you as much as possible.

APPOINTMENTS

You can call the office to make an appointment Monday-Friday from 7:30 am to 3:00 pm.

*Please note that the office closes at 3:00 PM  Monday-Friday.

Same day appointments will be made available for urgent situations. Please understand that we will be fitting you in between patients with scheduled appointments, so there may be a longer wait time.

Appointment Reminders: Our office confirms appointments the day prior. If you are unable to keep your appointment or need to change it, please give us as much notice as possible.

Patients are seen in the order of their appointment. Even if you show up 30 minutes early for your appointment, we still see the patients by the order that they were scheduled, not by when they arrived. Also please keep in mind that not every patient is here for the same thing. If a patient is taken back before you, they may be scheduled for another reason. 

LATE POLICY
We understand that situations occur which may delay you from arriving on time for your appointment. If you are going to more than 10 minutes late we request that you call the office to let us know. In cases where you are going to be more than 20 minutes late, we will do our best to accommodate you, however, due to Dr. Ead’s surgery schedule, we may have to reschedule your appointment.

LAB RESULTS
Lab results are usually in within 3-5 days. We do not call patient's with normal lab results. To inquire about your results, please call the office 3-5 days after they were done. 

BIOPSY
Biopsy results will NOT be given over the phone. You must come in and discuss these results with Dr. Ead.

RADIOLOGY RESULTS
It is important that you have a follow up appointment scheduled with Dr. Ead to review your radiology results. When you have a radiological study, be sure to ask for a copy of the CD at the time of your test. Please understand that we do not always receive radiology reports, therefore it is the patient's responsibility to have a follow up appointment scheduled. We prefer not to discuss these results over the phone.

 

MEDICATION REFILLS
If you require a refill on a medication, please have your pharmacy fax us a request to 954-472-4044. Any calls for prescription refills will be addressed within two business days at the very latest.

 

MEDICAL RECORDS
Please complete the records release form and give to the doctor you wish for us to have
records from. You can do multiple of these for multiple physicians. Please provide us with a copy of these signed forms. Medical records can take up to two weeks to process. There may be a charge for medical records depending on the quantity.

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If you wish for a copy of your medical records, you can request them over the phone or via email to Eadurology@gmail.com. Please allow up to 14 days for your records.  Records can be picked up at the office between 7:30 am and 3:00 PM. Please call first to make sure they are ready.  A photo ID will be required. 

FINANCIAL POLICY
All copays, deductibles and balances are due at the time of service.

REFERRAL POLICY
If your insurance requires referrals to be seen by a specialist, it is the patient responsibility
to obtain that referral. If you do not have your referral at the time of your appointment, we
will have to reschedule your appointment.

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Again, thank you choosing for Ead Urology! We are honored to be of service to you!
 

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